HOW TO MAKE A RETURN & EXCHANGE



We have 30-day, return policy for unworn, and unused eyewear. If you are not satisfied, we will set you up with a refund within 30 days of receipt. Please click here for more information



The return address:

Dualens.com

3303 Harbor Blvd. C6

Costa Mesa, CA, 92626

STEPS

1. You can go under My Account > Order History> and click on the button next to the product you would like to return.





2. Click on the return button to make a return. You will need to fill in the reason for the return or exchange.





3. If you need to provide any additional information, please use the Additional Information Add on box, and upload a picture by clicking the uploading icon.





4. Click the submit button, and allow 1-2 business days for our customer service team to verify, and complete the return process.


5.Please share your experience with our Returns & Exhchanges service team.










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